Peter, volunteer since 2016
I Started taking my grandson to the railway most weekends since he joined the Young Person’s Group in 2015 when he was 13. When I started working part time, he suggested that I look into becoming a volunteer.
So I completed Volunteering forms & met with the operations manager in Aug ‘16 and as it was something that I enjoyed I agreed that I would undertake painting duties. However, in Nov ’16, I found myself stewarding on the Santa Specials being trained by my grandson, which to my surprise I loved! I didn’t expect to enjoy a customer facing role, however it is now one of my favourite things to do. I now steward on the Santa Steam Specials every year and I am looking forward to this year’s events. In 2017, it was suggested that I might like to try training as a Footplate Experience host and then as a Tour guide, followed by Shed Tour guide training, all of which I am now qualified for [and suited & booted!]. In 2018, I will be continuing my current duties but may also look to widen my experience. In hope to finally get my hands dirty I completed my Personal Track Safety Course, so I can go out on the track, hopefully painting!
I enjoy volunteering because I love meeting like-minded people who want the railway to continue to be successful. It is very rewarding, especially when people thank you for making their experience so enjoyable and when you see the smiles on the faces of excited children [and adults] on the Santa Specials. It is very satisfying to be able to give something back whilst at the same time, enjoying what I do. I would urge people to give it a try because 600 volunteers can’t be wrong.
P.S: Anyone need any painting jobs doing haha? I’ll get to do some eventually!